bdk3's Privacy Policy

1 Types of Information Collected

bdk3 collects various types of information to operate its services. This information is mainly divided into two categories — information you provide directly and information collected automatically while you use the platform.

1.1 Personal Information Provided Directly

Information you provide during registration and account management includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Current address and national identity card details (when identity verification is required)
• Financial transaction information (related to bKash, Nagad, Rocket, or bank accounts)
• Any information provided when contacting customer support

1.2 Automatically Collected Information

When you use the bdk3 platform, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Login time, session duration, and pages visited on the platform
• Gaming history, bet amounts, and transaction records
• Information collected through cookies and similar tracking technologies

2 Purpose of Using Information

bdk3 uses your information only for lawful and specific purposes. We do not conduct any activities that violate the boundaries of your privacy. The main purposes are described below:

• Account management and verification: To confirm your registration, verify age and identity, and keep your account secure.
• Transaction processing: To smoothly complete deposits and withdrawals and to maintain financial records.
• Service improvement: To improve the platform's functionality, gaming experience, and customer service quality.
• Security and fraud prevention: To prevent unauthorized use of accounts, fraud, and money laundering.
• Communication: To send important service-related notifications, promotional offers, and updates.
• Legal compliance: To comply with applicable laws and directives from regulatory authorities.
• Responsible gaming: To identify problematic gaming behavior and provide necessary support.

3 Data Storage and Security

bdk3 has adopted industry-standard technical and administrative measures to keep your personal information secure.

3.1 Technical Security Measures

• All data transmission is secured through SSL (Secure Socket Layer) encryption technology.
• Robust firewalls and intrusion detection systems are active at the server level.
• Sensitive information is stored in encrypted form.
• Regular security audits are conducted.

3.2 Data Retention Period

Necessary information is retained while your account is active. Even after an account is closed, information may be retained for a specified period to meet legal obligations, resolve disputes, and fulfill contractual terms. Once applicable legal requirements are met, information is securely deleted.

4 Sharing Information with Third Parties

bdk3 never sells your personal information or provides it to third parties for commercial purposes. However, limited information may be shared in the specific circumstances below:

• Payment processors: Information necessary to complete transactions via bKash, Nagad, Rocket, or bank transfer is shared with the relevant institutions.
• Identity verification agencies: With authorized verification bodies to complete the KYC (Know Your Customer) process.
• Law enforcement agencies: Necessary information may be provided in compliance with a valid court order or government directive.
• Technology service providers: Trusted technology partners who assist in operating the platform and who adhere to strict confidentiality agreements.

When sharing information in the above cases, we ensure that the relevant parties maintain appropriate data protection standards.

5 Cookies and Tracking Technologies

The bdk3 platform uses cookies and similar technologies to improve your browsing experience and maintain the platform's functionality.

5.1 Types of Cookies

• Essential cookies: These cookies are required to maintain login sessions and keep security features active. Without them, the platform cannot function properly.
• Functional cookies: Used to remember your preferences and settings, such as language selection.
• Analytics cookies: Collect information to understand how the platform is being used, which helps improve the service.

5.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some important features of the platform.

6 Your Rights

As a bdk3 user, you have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request correction of inaccurate or incomplete information.
• Right to opt out of marketing communications: You may request to stop receiving promotional communications.
• Right to deletion: In certain circumstances you may request deletion of your information, though this right may be limited where legal obligations apply.
• Right to restrict processing: In certain circumstances you may request that the use of your information be limited.

To exercise the above rights, contact us at [email protected].

7 Protection of Minors' Privacy

bdk3 is a responsible gaming platform. Our services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is a mandatory step in the registration process. If we learn that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

8 International Data Transfers

Due to technical infrastructure requirements, your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that:

• Data transfers are carried out in compliance with international data protection standards.
• Recipient parties apply equivalent privacy protection measures.
• Appropriate contractual safeguards are in place to ensure the security and confidentiality of the data.

9 Third-Party Links and Services

The bdk3 platform may at times have connections to third-party services such as game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These third parties have their own privacy policies and bdk3 is not responsible for their use of information.

We advise you to read the privacy policy of any third-party service before using it.

10 Policy Changes and Updates

bdk3 may update this Privacy Policy at any time due to market changes, adoption of new technology, or legal requirements. For significant changes, we will notify you in the following ways:

• By displaying a clear notice on the platform.
• By sending a notification to your registered email address.
• By updating the "Last updated" date at the top of this page.

If you continue using the platform after an update, you are considered to have accepted the new policy. You are therefore advised to review this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support

Our privacy team is committed to responding appropriately to your requests. We generally respond to all requests within business days.